Co-lending Policy
Code of Conduct – Recovery and Collection Agents
Code of Conduct for Employees
Corporate Governance Framework
Corporate Social Responsibility Policy
Customer Grievance Handling
Data Privacy Policy
Dvara KGFS Restructuring Policy
Equal Opportunity Policy
Fair Practice Code - Hindi
Fair Practice Code - Kannada
Fair Practice Code - Odiya
Fair Practice Code - Punjabi
Fair Practice Code - Tamil
Fair Practice Code - Telugu
Fair Practice Code – English
Information System Security Policy
Interest Rate Policy
KYC / AML Policy
Ombudsman Scheme - English
Ombudsman Scheme - Hindi
Ombudsman Scheme - Kannada
Ombudsman Scheme - Odiya
Ombudsman Scheme - Tamil
Ombudsman Scheme – Punjabi
Ombudsman Scheme – Telugu
Policy on Appointment of Statutory Auditors
Policy on Practices and Procedures for Fair Disclosure of UPSI
Policy on Prevention of Sexual Harassment of Women at Workplace (POSH)
Policy on Related Party Transaction
Schedule of Charges
Terms and Conditions on Usage of WhatsApp
Terms of Appointment – Independent Directors
Third Party Products Policy
Whistle Blower Policy