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Level 1

Customer can log the complaint with Dvara KGFS- Direct Team &Branch, the contact details of the officials are avilable in notice board of each branch.

Toll-Free - 1800 102 9370
customer.support@dvarakgfs.com
In-branch - Branch Walk in
Website - Online Web Form
WhatsApp - What's app chatbot: - 7358235550

Level 2

Incase customer do not receive a response within 7 working days they may contact the grievance Cell

Contact number: - 8489 9319 73
Between 9.30 am to 6.00 pm
(except on 3rd Saturday, Sunday and bank holidays)
grievance.cell@dvarakgfs.com

Level 3

Incase customer do not receive a response within 7 days they may contact the Grievance Redressal officials

Contact number: - 7305 0912 35
Between 9.30 am to 6.00 pm
(except on 3rd Saturday, Sunday and bank holidays)
nodal_ocer@dvarakgfs.com

Write to Grievance redressal officer

Dvara KGFS ,10th Floor,
IIT-Madras Research Park,
Kanagam Village, Taramani,
Chennai 600113,
KGFS Locations
Customer Grievance Handling Policy
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