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Srinivasan D, is a Commerce Graduate with an extensive experience of 16 years in the Banking & Finance industry. He specialises in Retail Banking and has headed several branches for HSBC & ICICI in his stints that also involved handling front-end/back-office operations and branch sales. He has been in the business of selling both Assets and Liability products of the Banks to its customers along with ensuring the delivery of high-quality customer service. He has also been associated with the software industry which has enabled him to understand the integrities of software development and database relationships. He has headed the customer services division of Shriram City Union Finance Limited and has travelled across the country for the same. He was also acting as a functional consultant for their Operations team in translating their business requirements on the ERP.